Help & support
Say goodbye to lost signals, dropouts or charging issues. Smart Integrated uses a wired broadband connection to stay online even during peak hours. No Wi-Fi interference, no mobile signal issues – just consistent, dependable performance for large volume payments.
Get paid faster
Same-day settlement with a linked CommBank Business Transaction Account, or five-day settlement with another bank.1
Streamline your checkout
Easily integrates with 500+ POS systems for faster checkouts, fewer manual errors and automated reconciliation.2
Make payments effortless
Features surcharging3 and tipping, with an accessible keypad designed to make payments simple and inclusive.
Protect your business & customers
Bank-grade security and fraud protection to keep you safe.
Touchscreens can be tricky with wet hands. Smart Integrated has both a touchscreen and buttons to help keep payments flowing – perfect for pools, busy bars or venues, and people who prefer a physical keypad.
To apply for a Smart Integrated terminal, you'll need:
You’ll need:
You'll need to call us if you:
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As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Please view our Merchant Agreement (PDF 232KB), Financial Services Guide (PDF 72KB) and Operator and User Guides at our merchant support hub. You can view the Terms and Conditions for Business Transaction and Savings Accounts (PDF 470KB) and the Electronic Banking Terms and Conditions (PDF 846KB) and should consider them before making any decision about these products and services. Bank fees and charges may apply. The target market for this product can be found within the product's Target Market Determination.
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1 Same-day settlement is available on all EFTPOS transactions made before 9.30pm (Syd/Melb time) and all eCommerce transactions made before 5:30pm (Syd/Melb time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank merchant facility.
2 Available via an accredited POS vendor that provides the feature.
3 Surcharging is a useful tool to recover the costs of processing card payments in your business. However, the value of the surcharge must not exceed the value that it costs you to accept the transaction, you can find more information at commbank.com.au/surcharging.
4 1.1% covers Mastercard, Visa, AMEX, JCB, eftpos, and UnionPay transactions (additional costs may apply for all other cards). AMEX/JCB is subject to approval, available to eligible customers only. Eligibility criteria, terms and conditions apply. Please contact AMEX for more information on 1300 363 614, available weekdays 8am to 6pm (Syd/Melb time).
5 For custom pricing a joining fee may apply if you settle to another financial provider.
6 Other fees may apply, including a $30 investigation fee if a customer disputes a transaction and a $500 per terminal non-return fee, if you don't return your terminal when you finish your plan, or it's damaged.
7 No lock-in contracts: Cancel anytime, no fixed-term commitment. For all CommBank EFTPOS terminals, standard terms and conditions apply and 30 days' notice should be given.
8 A Business Transaction Account is required to settle your transactions, if you apply online through NetBank. You can choose to settle your transactions to an alternate account held with us or another financial service provider by calling our Merchant Payment Solutions on 1800 730 554, any time after your application is finalised. Terms, conditions, fees and charges apply to Business Transaction Accounts and NetBank. Read the Terms and Conditions for Business Transaction and Savings Accounts (PDF 470KB) and the Electronic Banking Terms and Conditions (PDF 846KB) and consider whether these products are right for you. The target market for this product can be found within the product’s Target Market Determination.
9 Replacement within 4 business hours in all locations except remote areas. 3 to 5 business days for remote areas. A remote area is not serviced by a technician and only phone support is available.
eftpos is a registered trademark of eftpos Payments Australia Ltd. Visa is a registered Trademark of Visa in the United States. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. American Express is a trademark of American Express. JCB is a registered trademark of JCB International. Union Pay is a registered trademark of UnionPay International Co., Ltd. Google Pay is a trademark of Google LLC. Apple Pay is a trademark of Apple Inc. Verifone is a registered trademark of VeriFone Inc.